How Trust-Tom.Com Ltd will use your data

This Privacy Policy explains how Trust-Tom.Com Ltd will use any personal information we collect about you.

Who we are:

Trust-Tom.Com Ltd is registered in England with company number 13064439 and is registered at 50 Lady Greys Walk, Stourbridge, DY8 3RG. Trust-Tom.Com Ltd is the Data Controller of the information provided to us about you and is registered with the Information Commissioners Office under Registration Number ZA839210 

Agreement in using Trust-Tom.Com Ltd

By submitting your details on one of Trust-Tom.Com’s quote forms, you are providing Trust-Tom.Com Ltd with permission and consent to hold onto your data and process your data in accordance with our terms and conditions in order for our partners to provide you with an insurance quotation. 

Trust-Tom.Com’s services

Trust-Tom.Com Ltd is an insurance directory company that introduces you to insurance brokers.

There is no fee to use Trust-Tom.Com; All income generated from any insurance policy placed via Trust-Tom.Com Ltd will be paid by the insurance intermediary whom you take out an insurance policy with. 

You can use Trust-Tom.Com Ltd to choose an insurance broker that offers insurance products in the sector of insurance you require. 

How to contact us:

Please contact us if you have any questions about this privacy policy or the information we hold about you, or if you wish to exercise your rights in relation to any of the personal data we hold about you.  You can do this by:

Email at: tcartwright@trust-tom.com

Or by writing to us at: Trust-Tom.Com Ltd, 50 Lady Greys Walk, Stourbridge, DY8 3RG

What information do we collect about you?

We will collect personal information about you for the purposes of providing insurance products or services. This may include your name, contact details, date of birth, your occupation and details about the risk to be insured.  

How will we use your data?

Where we process your personal information, we do so on the basis that the processing is necessary for the purposes of insurance mediation, where we will look to forward your details to a partner who specialises in the field of insurance you require. 

In addition to this we will use your personal information to: 

  • Communicate with you (if necessary)
  • Undertake statistical analysis
  • Develop new products and services
  • Meet our legal or regulatory obligations
  • Promote third party products, charities, memberships. 

Who will we share your information with?

As a necessary part of providing you with the services described above, we may need to disclose your personal data to other third parties. These include: Computer bureau/Software Houses, Insurance Intermediaries, or Government databases.  Where we are obliged to do so, we may also be required to provide your information to regulatory authorities, the Police and / or other law enforcement bodies.  If required in order to service your policy or to meet legal or regulatory obligations, we may transfer your personal data to destinations outside the European Economic Area (EEA). Where we do, we will ensure that it is treated securely and in accordance with the legislation.

How do we store your data?

We have appropriate security measures in place to protect your information and prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

How long will we retain your data for?

Your sensitive data will not be retained for longer than 12 months and will be managed in accordance with our data retention policy. Trust-Tom.Com Ltd will hold onto non sensitive data for up to 5 years, such as the type of shop you may own in order to assess the performance of it’s partners.  In certain circumstances we may be required to retain data for a longer period due to business, legal or regulatory requirements.  We will only do this where we have identified a lawful basis for doing so.

If permitted by you,, we may contact you via email or SMS in order to communicate any of the following:

– Further information regarding the services and products Trust-Tom.Com can introduce you to

– Any newsletters, competitions or promotions.

If you do opt in for our marketing emails you can unsubscribe by clicking the link on the bottom of any of our marketing emails.  

Cookies and IP Logging

Trust-Tom.Comm uses cookies. A cookies is a piece of data sent by a web server to a browser, which is returned by the browser each time it subsequently accesses the same server, used to identify the user or track their access to the server. You will have the option to disable cookies, but this may prevent you from utilising Trust-Tom.Com Ltd’s website. 

The server assigned to this website will automatically record your IP address including the exact duration of time you spent on our website. In addition, we may trace and track every page you visit in order to analyse trends in order to improve our website. 

Trust-Tom.Com utilises Google Analytics in order to assess how visitors use the website. 

Your data protection rights

Data Protection Legislation provides you with the following legal rights in relation to the processing of your personal data:

  • The right to be informed about how we use your personal data (This Privacy Notice)
  • The right to request a copy of the personal data we hold about you
  • The right to request that your personal information is rectified if you believe it is inaccurate or incomplete
  • The right to request erasure of your personal information under certain circumstances
  • The right to restrict processing of your personal information under certain circumstances
  • The right to request that we transfer your data to another organisation or directly to you, under certain conditions
  • The right to object to certain processing, including for the purposes of direct marketing
  • The right to be provided with information in relation to automated decision making and profiling
  • You also have the right to lodge a complaint with the Information Commissioner’s office at any time if you are concerned about the way in which we handle your data.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us.  You can do this by:

Email at: tcartwright@trust-tom.com

Or by writing to us at: 50 Lady Greys Walk, Stourbridge, DY8 3RG

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address is:           

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk